Medley, FL · Contract to Perm

HVAC Technical Support (Bilingual - English/Spanish)

The JobSquad Solutions Team is currently looking for a HVAC Technical Support (Bilingual - English/Spanish) to work at a company located in the Medley, FL area!

Shift: Monday – Friday – 9am -6pm

Job description

HVAC Technical support to nationwide clientele over the phone, email, chat.

We are currently looking for a highly professional and experienced person to operate within our technical support department, handle complex situations, and resolve customer requests. In addition to possessing in depth knowledge in HVAC field.

Responsibilities

The ideal candidate should have over 2 years of experience in customer service with high volumes of customer interaction and possess high level of skills in Communication, Problem Solving, and Teamwork.
2+ years of HVAC experience or strong working knowledge of heat pump and mini split systems
We are in search of someone that is well-spoken and experienced with finding and expediting resolutions for customers in the most efficient and satisfactory way.
Inquiries from clients, from marketplaces, and shipment providers will need to be promptly and professionally handled to keep our corporate ratings at the top levels. The technical support department will assure the highest level of service presented to all clients at all times.

Requirements

Excellent communication skills; well-spoken and professional
Strong problem-solving skills and the ability to find and expedite solutions
Team player who stays composed in complex situations EPA Section 608 certification
Proficient in Microsoft 365 (Outlook, Excel, Teams)

The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.

Reference #AF12345

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Medley, FL · Contract to Perm

HVAC Technical Support (Bilingual - English/Spanish)

The JobSquad Solutions Team is currently looking for a HVAC Technical Support (Bilingual - English/Spanish) to work at a company located in the Medley, FL area!

Shift: Monday – Friday – 9am -6pm

Job description

HVAC Technical support to nationwide clientele over the phone, email, chat.

We are currently looking for a highly professional and experienced person to operate within our technical support department, handle complex situations, and resolve customer requests. In addition to possessing in depth knowledge in HVAC field.

Responsibilities

The ideal candidate should have over 2 years of experience in customer service with high volumes of customer interaction and possess high level of skills in Communication, Problem Solving, and Teamwork.
2+ years of HVAC experience or strong working knowledge of heat pump and mini split systems
We are in search of someone that is well-spoken and experienced with finding and expediting resolutions for customers in the most efficient and satisfactory way.
Inquiries from clients, from marketplaces, and shipment providers will need to be promptly and professionally handled to keep our corporate ratings at the top levels. The technical support department will assure the highest level of service presented to all clients at all times.

Requirements

Excellent communication skills; well-spoken and professional
Strong problem-solving skills and the ability to find and expedite solutions
Team player who stays composed in complex situations EPA Section 608 certification
Proficient in Microsoft 365 (Outlook, Excel, Teams)

The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.

Reference #AF12345

Find Your Next Opportunity

HVAC Technical Support (Bilingual - English/Spanish)

Job description

Responsibilities

Requirements

HVAC Technical Support (Bilingual - English/Spanish)

Job description

Responsibilities

Requirements