Jackson, MI · Contract to Perm

Call Center Agent

The JobSquad Solutions Team is currently looking for a Call Center Agent to work at a company located in the Jackson, MI area!

We are looking for friendly, professional, and motivated individuals to join a growing call center team. In this role, you will communicate with consumers and authorized third parties to discuss outstanding account balances, explain payment options, and establish payment arrangements.

This is a great opportunity for someone who enjoys working with people, has strong communication skills, and is comfortable working in a goal-oriented environment.

Responsibilities

Handle inbound and outbound customer calls.
Review account information and outstanding balances.
Discuss payment options according to company guidelines.
Accurately document conversations and account activity.
Maintain professionalism and confidentiality.
Handling sensitive information professionally.
Meet individual and team performance goals.
Provide courteous and helpful customer service.

Requirements

Previous customer service experience preferred.
Strong verbal and written communication skills.
Good listening, problem-solving, and negotiation abilities.
Ability to multitask and work in a fast-paced environment.
Reliable attendance and punctuality.

Skills & abilities

Minimum typing speed of 30–40 WPM.
Basic computer, internet, and email skills.
High school diploma or equivalent required.

Benefits

Weekly Pay
Monday–Friday schedule with weekends off!
Consistent, full-time hours.
Opportunity for growth and advancement.
Professional training and ongoing support.
Opportunity to develop valuable customer service skills.

The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.

Reference #ADV1234

Back to Jobs

Jackson, MI · Contract to Perm

Call Center Agent

The JobSquad Solutions Team is currently looking for a Call Center Agent to work at a company located in the Jackson, MI area!

We are looking for friendly, professional, and motivated individuals to join a growing call center team. In this role, you will communicate with consumers and authorized third parties to discuss outstanding account balances, explain payment options, and establish payment arrangements.

This is a great opportunity for someone who enjoys working with people, has strong communication skills, and is comfortable working in a goal-oriented environment.

Responsibilities

Handle inbound and outbound customer calls.
Review account information and outstanding balances.
Discuss payment options according to company guidelines.
Accurately document conversations and account activity.
Maintain professionalism and confidentiality.
Handling sensitive information professionally.
Meet individual and team performance goals.
Provide courteous and helpful customer service.

Requirements

Previous customer service experience preferred.
Strong verbal and written communication skills.
Good listening, problem-solving, and negotiation abilities.
Ability to multitask and work in a fast-paced environment.
Reliable attendance and punctuality.

Skills & abilities

Minimum typing speed of 30–40 WPM.
Basic computer, internet, and email skills.
High school diploma or equivalent required.

Benefits

Weekly Pay
Monday–Friday schedule with weekends off!
Consistent, full-time hours.
Opportunity for growth and advancement.
Professional training and ongoing support.
Opportunity to develop valuable customer service skills.

The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.

Reference #ADV1234

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Call Center Agent

Responsibilities

Requirements

Skills & abilities

Benefits

Call Center Agent

Responsibilities

Requirements

Skills & abilities

Benefits